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AI has quickly become a regular part of the daily work of marketing and content teams. Yet its use often remains fragmented: copy gets written in external tools and only then lands in the CMS. That costs time, increases the risk of errors and makes the process needlessly cumbersome. Umbraco CMS now lets you use AI directly inside your own content environment. Not as a standalone gadget, but as smart support for your daily workflow.

From writing and rewriting pages to structuring content, improving search results and personalizing experiences: AI can be integrated straight into the way you already work. In this blog you'll learn which AI applications are possible in Umbraco today, what they mean in practice for content editors, and where the biggest gains in time, quality and consistency are.

1. Create content faster and more consistently in the backoffice

An empty page remains the hardest starting point for many content editors. You know what you want to say, but it takes time to get the structure, tone and SEO setup right.

With AI built into the Umbraco backoffice, you get support at the moment you create or edit content. You write a short draft or a few keywords and get a proposal for a complete, logically structured text, including subheadings and a suggested meta description. You stay in control: AI speeds things up, you publish.

Screenshot van Umbraco-editor met AI Assistant naast een tekst over employer branding
Het media-item heeft key d08fb372-0241-441c-b97a-5a915ad62b7c. Ik haal het op.
Zoekbalk met vraag over employer branding, twee zoekresultaten en melding over slim zoeken

3. An AI assistant that uses your content as its knowledge source

An AI chat feature on your website only works well when the answers are correct and match your own content. If you connect the chatbot to Umbraco, what you publish becomes the foundation. That makes your role more important, not more technical: you make sure information is current, clear and easy to find.

The nice part is that you also get feedback on what's going on. Which questions are being asked? Where do people drop off? These are signals you can turn directly into better pages.

Uit de URL haal ik de media-key. Die gebruik ik om de afbeelding op te halen.
Chatvenster van AI Support met openingstijden maandag t/m vrijdag 8:00-17:30

4. Personalization with AI support

Personalization doesn't have to be a big, complex project. It starts with showing more relevant content: different cases, adjusted CTAs or specific content blocks based on behavior or interest.

Within Umbraco you can combine this with segmentation solutions such as Umbraco Engage. AI adds an extra layer. It can help analyze content, recognize patterns in behavior and automatically classify pages or topics. That makes it easier to dynamically match content to the right audience.

You still manage the content and decide which variants exist. AI helps assign and optimize more intelligently, for example by flagging which topics someone views more often, or by labeling content so it automatically falls into the right segment.

The result is personalization that isn't fully manual, but not uncontrollably automatic either. AI supports, while you stay in charge.

Website met AI-personalisatie: cases voor bezoekers uit zorg en tech

5. Automatic summaries for long content

Not everyone reads a long read from start to finish right away. With AI summaries you can automatically show a compact intro or short summary at the top of an article. That helps readers decide faster and increases the chance they'll actually use the article.

For you that means less manual work. You publish your long read, have a summary proposed, and sharpen it where needed.

Webpagina met menu, blauw kader "30-second summary" en een artikel over AI

6. Automatic tagging and structure

Tags and categories are often the silent engine behind findability and related content. But it's also exactly the kind of work that is easily forgotten or done inconsistently. AI can analyze content and suggest tags, categories and related articles.

You don't have to trust it blindly. You decide what's right. But you no longer start with an empty field.

Editor met titel en tekst naast een blauw paneel met voorgestelde tags

7. Speed up multilingual content without losing quality

Multilingual content often slows things down. You want to grow internationally, but translating takes time, money and coordination. With AI-assisted translation, a first version can be prepared automatically, after which you check the nuance.

This works especially well if you have recurring pages, or if you want to roll out updates in multiple languages quickly.

Twee naast elkaar getoonde CMS-formulieren met Nederlandse en Engelse tabs, titel en tekst

8. Conversion optimization based on behavior

AI can also help make conversion improvements structural. Not by randomly changing elements, but by testing variants and serving them more intelligently based on behavior. Think of different CTAs for returning visitors, or a different next step when someone views a lot of product information.

For you, this means optimization moves closer to your content process. Fewer big CRO projects, more continuous improvement.

Dashboard met A/B-test: variant B scoort hoger op conversies dan variant A
Less manual work, more focus on content

What AI in Umbraco delivers every day

Time
Time savings
AI helps you get from concept to publication faster, without starting over or copying and pasting between tools.
Laptop Donkerblauw
More consistent content
Structure, tone and quality become more even, even when several people work on the same website.
Glasses Donkerblauw
Better findability
Smarter search results and a stronger content structure make information easier to find.
Trending Up Blue
Continuous improvement
Optimizing content and conversion becomes part of your workflow instead of a separate project.

AI in Umbraco only really works with the right implementation

Adding AI functionality to Umbraco often sounds simple: install a package and you're done. In practice, the real value lies in how these capabilities are integrated into your content structure, workflows and digital strategy.

Which content do you let AI support? How do you make sure search and personalization actually contribute to better user experiences? And how do you prevent AI from becoming a standalone tool instead of a structural part of your platform?

That's the difference between experimenting with AI and using it strategically within your CMS.

At True People we help organizations design, build and further develop Umbraco platforms. We look not only at the technology, but above all at how content teams can work more efficiently and how digital platforms can perform better.

AI can be a powerful accelerator, as long as it's integrated into your platform the right way.

Richard Zonder Achtergrond

Get more out of Umbraco with a platform that's ready for AI

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